Política de Privacidade

1. Data Controller

RM Mobiles and Laptops Repairing, Av. António José de Almeida 22B, 1000-044 Lisboa, Portugal. NIF: (pending). Email: info@rmtechstore.eu

2. Data We Collect

We collect information you provide directly (name, email, phone, address) when creating an account, placing an order, or booking a repair. We also collect order history, device information, and communication records.

3. How We Use Your Data

To process orders and repair bookings, send transactional emails, manage your account, respond to inquiries, and comply with legal obligations under Portuguese and EU law.

4. Legal Basis

Processing is based on contract performance (GDPR Art. 6(1)(b)), legitimate interests (Art. 6(1)(f)), and consent where applicable (Art. 6(1)(a)).

5. Data Sharing

We share data with payment processors (Stripe, PayPal, IfthenPay), email service providers (Resend), and cloud storage (UploadThing). We do not sell your data.

6. Your Rights

Under GDPR you have rights of access, rectification, erasure, restriction, portability, and objection. Contact us at info@rmtechstore.eu to exercise these rights.

7. Retention

Order data is retained for 10 years per Portuguese tax law. Account data is retained until deletion request. Marketing data until unsubscribe.

8. Cookies

We use essential cookies for authentication and a session cookie for your cart. Analytics cookies are used only with consent.

9. Contact

For privacy questions: info@rmtechstore.eu or +351 914 272 263