Terms & Conditions
Last updated: January 2025
1. Seller
RM Mobiles and Laptops Repairing, Av. António José de Almeida 22B, 1000-044 Lisboa, Portugal. VAT: (pending). Email: info@rmtechstore.eu
2. Products
All used/refurbished products are graded and described accurately. Grades: A+ (like new, no visible wear), A (excellent, minor marks), New (factory sealed). All products are unlocked unless stated otherwise.
3. Prices and Payment
All prices include 23% Portuguese VAT. Payment is accepted via Stripe (card), MB WAY, Multibanco, PayPal, and SEPA bank transfer. Orders are confirmed after payment.
4. Shipping
Standard shipping (2–4 days): €4.90. Express (24h): €12.00. Free standard shipping on orders over €50. Store pickup available at no charge.
5. Returns
You have 14 days to return products under the EU Consumer Rights Directive. Products must be in original condition. Contact info@rmtechstore.eu to initiate a return.
6. Warranty
All products carry a minimum 12-month warranty. Used devices carry a 6-month warranty on hardware defects. Warranty does not cover physical damage or water damage caused after purchase.
7. Repair Services
Repair bookings are subject to availability. A free diagnosis is performed upon arrival. No repair will be carried out without customer consent. Prices are provided after diagnosis.
8. Limitation of Liability
Our liability is limited to the purchase price of the product or service. We are not liable for indirect or consequential damages.
9. Governing Law
These terms are governed by Portuguese law. Disputes shall be resolved in Lisbon courts.